Frequently Asked Questions

We guarantee your final class grade will be an A (90%+) or B (80%+). If we fail to achieve this, we refund 100% of what you paid — no questions, no conditions, no deductions.

Yes, in rare cases we will inform you upfront before taking your payment that a guarantee cannot apply — for example, if you've already accumulated so many failing marks that an A or B is mathematically impossible to achieve. In these cases, we still take the class and aim for the best possible outcome, but without the refund guarantee. We're always transparent about this before you pay.

Our guarantee covers "A or B." If you specify you need an A and we believe it's achievable, we'll target that. However, the guaranteed minimum is a B. If you need an A specifically due to GPA requirements, mention this in your quote request and we'll advise accordingly.

Refunds are processed within 5 business days of confirming your final grade. The funds typically appear in 3–10 business days after processing, depending on your payment method.

In 10+ years and 50,000+ completed classes, no student working with us has ever been flagged or disciplined by their university. We use best practices including VPN access from your region, normal login patterns, and we never discuss or disclose your class to anyone outside our internal team.

No. We log in using your credentials, from a VPN location matching your university's region, at normal hours, with normal usage patterns. Your university cannot detect that someone else is managing your class. We also permanently delete all credentials and personal data once your class is complete.

Only your assigned expert and one account manager have access to your credentials. Credentials are stored in encrypted form and deleted immediately after your class ends.

Never. We don't use freelancer platforms or third-party contractors. All experts are in-house employees who sign strict NDAs. Your information stays within our internal team only.

Our weekly class management starts at $49/week. Final pricing depends on the subject, academic level, and class duration. Get a personalized quote — it's free and we respond in under 2 hours.

Payment is made upfront before we begin managing your class. For full semester arrangements, we offer payment plans — ask about this in your quote request.

We accept PayPal, major credit cards (Visa, Mastercard), and select cryptocurrencies. We do not accept bank transfers to personal accounts — be cautious of any service that asks for this.

No. The price quoted is the price you pay. If anything unexpected arises mid-class that might change the scope, we contact you before making any adjustments.

We can typically start within 24 hours of receiving your class details and payment. For urgent situations (exam tomorrow, assignment due tonight), contact us directly on WhatsApp at +1 (763) 329-9406 and we'll do our best to accommodate.

We can absolutely help if you're behind. The earlier you contact us, the better our chance of recovering your grade. Depending on how far behind you are, we'll advise whether the full grade guarantee applies or whether we're working toward the best possible outcome.

Yes. We handle all components of your class — assignments, discussions, quizzes, midterms, finals, and proctored exams. For proctored exams with specific monitoring software, contact us to confirm compatibility first.

All major platforms: Canvas, Blackboard, Brightspace/D2L, Moodle, Schoology, MyMathLab, ALEKS, McGraw-Hill Connect, WebAssign, Cengage MindTap, Pearson MyLab, and more. If you're unsure, just mention your LMS in your quote request.

Yes. We regularly handle multiple concurrent classes for the same student. Each class gets its own dedicated expert. Mention all classes you need help with in your initial quote request.

Yes. You retain full access to your class at all times. We simply also log in as needed to manage your coursework. Many students check in to see progress.

All undergraduate and graduate subjects — Math, Nursing, Accounting, Statistics, Biology, Psychology, Business, Chemistry, English, History, Computer Science, Finance, Criminal Justice, Sociology, Political Science, Philosophy, Marketing, Information Technology, Anatomy & Physiology, and more. We have 500+ experts across all academic disciplines.

All experts hold at minimum a Master's degree in their subject; most hold PhDs. They're hired after a rigorous interview and testing process. For nursing classes, our experts are registered nurses or nurse practitioners.

If you've worked with an expert before and would like to work with them again, mention this in your request and we'll do our best to assign the same person. For new students, we match you based on subject expertise and current availability.